Ventura Park Safe Travels C-19
Venturapark obtained the SAFE TRAVELS badge issued by the World Travel and Tourism Council. Awarded by fully adopting the standardized protocols of hygiene, sanitation and physical distance, which will provide tranquility and confidence to our guests about their health and safety.
It has also developed the VENTURA SAFE platform, to ensure safe spaces during the experience of our guests and collaborators, within the “new normal”.
Our commitment to your safetyFor those of us at Ventura Entertainment, the safety of our guests and collaborators is a priority, which is why we have focused on seeking efficiency in all those processes that guarantee providing a safe, extraordinary and fun experience.
We know that these values are more important than ever today and we are committed to them. Derived from the SARS-CoV-2 (COVID-19) coronavirus pandemic, we have adopted stricter hygiene measures in all our operations, in order to provide our guests with safe and sanitized environments for the enjoyment of the attractions that as a group we offer
Ventura Park Safe space C-19
Our commitment to your safety
- Book Online
Skip the lines at the venue by purchasing your entrance tickets online. This way you will have faster and more direct access to the park facilities.
- Limited capacity
In order to avoid conglomerations, the park’s access capacity is limited. Organize your visit into groups of maximum 8 people. (60% of capacity)
- Take care of your health
COVID-19 affects each person in different ways. If you have any symptoms such as fever, dry cough, tiredness, sore throat or head, difficulty breathing, loss of smell / taste or skin rashes, consult your doctor.
- Follow local directions
Stay informed about local directions by consulting official WHO and government sources.
- Temperature measurement
Upon arrival at the park, a temperature check will be carried out on all our guests, denying access to anyone with a temperature above 38 ° C.
- Keep your distance
Inside the park you will find designated spaces in different areas that mark a distance 1.5 meters (6 feet) to reduce the risk of contagion.
- Follow the indications
The indications of the safety and hygiene protocol established by the park’s collaborators must be followed at all times.
- Use hand sanitizer.
Inside the facilities you will find antibacterial gel available. Use it when necessary.
- Sanitation protocols
As part of our new standards. collaborators apply strict protocols for cleaning and sanitizing areas, wear protective glasses, gloves and face masks, as well as we will have a reduced capacity for as long as the health authorities deem necessary.
- Back home
Follow the cleaning protocols to get home. Avoid touching surfaces such as handles, doors or rails, take off your shoes before entering, wash and disinfect the clothes you went out with and constantly clean surfaces and personal items such as keys, cell phone and wallet.
- What should I do if I have symptoms?
In most cases, COVID-19 disease resolves gradually, maintaining rest and isolation. We recommend approaching your doctor or calling the nearest COVID-19 service center for specialized guidance.
Why is the Use of Face Mask Mandatory?
Because in Quintana Roo we continue to make progress and work to reinforce preventive measures to reduce the risk of COVID infection. At Ventura Park we are under the Protocol of the WTTC (Word Travel & Tourism Council) and complying with the protocols of Quintana Roo estate Tourism sector such as the Certification in Protection and Sanitary Prevention; where the use of the face mask is emphasized.
We will tell you in which activities you will not be able to use the face mask and where you need it.
We take care of providing you with a face mask, with this we guarantee Safe Spaces for our guests to live unforgettable experiences in Ventura Park.
Help us take care of you by using the face mask in the right way!
By Decree of National and International Authorities, the use of face masks is MANDATORY.
- The World Health Organization (WHO) updated its guidelines this Friday, June 5, to recommend that governments request that everyone use face masks in all public areas to use face masks to reduce the risk of transmission of COVID-19, and thus help reduce the spread of the pandemic.
- On Monday, June 08, the Federal Government adopts the measures issued by the WHO and rectifies the MANDATORY USE OF FACE MASK.
SEDETUR FOR CERTIFICATION (MANDATORY CHARACTER):
- FACE MASKS ARE PROVIDED TO GUESTS ON REQUEST
- Protocols of the WTTC (Word Travel & Tourism Council) request the use of face mask
It is important that the collaborators who receive Guests know this information and guide them our Guests and provide the face mask, when it does not bring it and also know in which activities THEY COULD NOT USE THE FACE MASK.
What can you expect on your visit to Ventura Park?
Follow staff guidelines and instructions
Use sanitizer during your visit
Respect social distance signs
Wash your hands whenever possible
Mandatory non-invasive temperature monitoring
Use of mouthguards recommended for non-humid areas
Guests classified as a Vulnerable group and / or guests who are within 15 days prior to boarding or travel have had contact with or cared for a person with a suspected or diagnosed case with COVID-19, or who is currently subject to health monitoring by possible exposure to COVID – 19. In addition to those mentioned above, you must have written verification from the treating physician who certifies that you do not have any serious medical condition and that you are able to carry out the activities.
AT ALL TIMES, FACILITIES ARE GIVEN TO OUR GUESTS TO COMPLY WITH PREVENTION MEASURES WITHIN THE FACILITIES.