Improving our protocols and complying with national and international measures. Made changes to protect you, our collaborators and copies.

As the best dolphinariums in the world, and in compliance with our international accreditations including the Humane Certify and EAMM, our safety and quality standards are a priority for everyone on the team.

Dolphinaris will establish the following hygiene measures for all collaborators and guests.

Contributors must:
You should use hand sanitizer every time you enter or leave the facility.
Wash your hands frequently with soap and water for 20 seconds, several times throughout the day.
Mandatory use of the mask.
Completely clean and sanitized work areas between guest groups.
Greetings without contact.

We ask our guests:
Follow the healthy distance 1.5 meters at all times
Use the Sanitizing Gel
The temperature will be taken. If the guest has a temperature above 38 ° C, he will not be received.
Organize guests into groups of maximum 8 guests or by families per platform.

All staff members must enter and have a health check-up on arrival. All staff members must wear masks at all times, follow frequent hand-washing protocols, according to CDC guidelines, and social distance during breaks and meetings.

Our platforms provide a spacious and outdoor experience for all guests. Additional will be organized in groups of maximum 8 guests or by families per platform. All guests must go through a sanitation tape located at the swim gate. Delivery of life vest and visors explaining the correct use and the way to adjust it, this equipment is previously sanitized.

Make your dream come true and experience with your family a majestic encounter with dolphins with groups reduced to 50%, maintaining a healthy distance between guests and specialists.

We know that you will live a unique experience of connection and learning, that’s why we adapt our programs to offer all the magic of dolphinaris, putting your health and that of our dolphins first.

Lifeguards, masks and snorkels will be carefully disinfected immediately after each use, keeping away any virus or bacteria from other hosts or collaborators.

1.5m (6 ft.) social distance markers are placed throughout the lobby and the check-in counter has a security barrier to mitigate person-to-person contact. If the guest has a temperature above 38 ° C, he will not be received. The bracelets will be placed, which must be in a sanitized plastic container, each guest will sign a disclaimer in printed form.

Although facial covers are recommended, they will not be required when visiting Dolphinaris unless required by local or state orders. Visit your site’s home page for more information before visiting Dolphinaris.

According to Health authorities, the World Health Organization and the FDA, there is currently no evidence to suggest that food can transmit COVID-19.