Cancun, Quintana Roo to March 21th, 2020
At Ventura Park the safety of our guests and staff is a priority, we have been closely monitoring the evolution of the Coronavirus (COVID-19) nationally and worldwide.
That is why as a preventive measure and considering the possible spread of more cases of COVID-19, we regret to inform you that Ventura Park will be temporarily closed for all our guests from Saturday March 21st until further notice.
This decision has been made with the objective of safeguarding the health and safety in our community, as well as the care and well-being of our guests and staff.
We will continue monitoring, attending and supporting the decisions of the State Government and the Federal authorities, we are convinced that united in a joint effort and work we will be able to reduce this contingency.
We are hoping to have good news soon and reopen the park to continue offering a safe and fun experience for the whole family.
See you soon,
We are working to connect our phone lines again since all our agents are working remotely. If you have any question of your reservation, don’t hesitate to contact us, we are always available for you on our live chat at our website venturapark.com or you could also contact us at through email at [email protected]
Prevention measures about COVID-19
Ventura Park, has implemented the precautions and hygiene measures according to the prevention recommendations established by the Federal Government, the Ministry of Health and local authorities, however, it is important to consider that there is an inherent risk of exposure to the virus called COVID – 19 in any public place. It should be noted that the COVID-19 virus is an extremely contagious disease that can cause serious diseases, including death, which is why, when visiting Ventura Park, you can voluntarily and tacitly assume all the risks related to exposure to the COVID virus- 19, defining Tagepa, SAPI. de C.V., and its controlled companies and subsidiaries of any contagion responsibility.
We invite you to comply with the rules imposed within the park, otherwise, Ventura Park reserves the right, without liability, to request the departure of the guest in order to prevail the health of our guests and collaborators.